South Africa

NCA compliance, made simple

ComplianceDesk gives you 8 pre-built NCA controls, an evidence vault, audit-ready reports, and reminders before anything falls overdue — so proving NCA compliance stops being a spreadsheet exercise.

Every NCA control, organised for you

The real control library ComplianceDesk seeds the moment you activate NCA — 8 controls across 4 categories.

Registration & Governance

  • NCA-1.1 Registered as a credit provider with the NCR
  • NCA-1.2 Reckless lending prevention controls

Affordability & Disclosure

  • NCA-2.1 Affordability assessment conducted before granting credit
  • NCA-2.2 Pre-agreement quotation and disclosure provided

Credit Agreement Management

  • NCA-3.1 Credit agreements comply with prescribed form
  • NCA-3.2 In duplum and cost caps applied correctly

Debt Collection & Complaints

  • NCA-4.1 Debt collection conduct complies with NCA rules
  • NCA-4.2 Consumer complaints process and NCR/Ombud escalation

Frequently asked questions

How many controls does ComplianceDesk track for NCA?

8, organised into 4 categories, ready to assign to an owner as soon as you activate the framework.

Can I track NCA alongside other frameworks?

Yes — most teams activate several frameworks at once. Controls that overlap across frameworks can share the same evidence, so you don't collect the same document twice.

How long does it take to set up NCA in ComplianceDesk?

Activating NCA instantly seeds its full control library. Most teams assign owners and get their first controls moving within a day.

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